Kross RMA - real time

The task

In the RMA platform, developed by us and continuously enhanced over the years, which is managed by the Kross service department, we have implemented a new module. This time, we have programmed and deployed a real-time notification module. Thanks to the implemented solution, Kross employees now have access to a tool that enables faster creation of messages for selected recipient groups and provides full analysis of message read statistics. At the same time, business partners are promptly informed about notifications directed to them.

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read notifications

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average reading

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communication acceleration

High performance

The use of Node.js, which employs an asynchronous I/O model, enabled the handling of multiple connections simultaneously. This has made the application even more efficient and scalable. Node.js, który wykorzystuje model asynchronicznego wejścia/wyjścia, pozwoliło na obsługę wielu połączeń w tym samym czasie. Dzięki temu, aplikacja stała się jeszcze bardziej wydajna i skalowalna.

Integrating the application with the Node.js server allowed for a significant acceleration of the process of notifying the end user about events concerning their resources

Low latency

The implementation Websocket enabled real-time data transfer, which means that data is delivered to contractors almost immediately after sending.

The use of Websocket technology enabled the delivery of messages to recipients in real time